All domestic orders are shipped by UPS Ground and int'l orders are shipped by USPS (US Postal Service). For rush delivery, please contact us for specail freight and arrangement.
Return & Warranty Policy:
Bili has a 30 day return policy and one year limited warranty for its products. All returns must be sent back within 30 days of ordering to receive a full refund. Shipping and handling charge (S&H) is not refundable.
Obtain an RMA # (Return Merchandise Authorization Number) before shipping back. Items returned must be in new condition with original packaging, accessories, and a copy of your invoice.
A 25% restocking fee may apply to orders shipped outside USA, imcomplete returns, items with damage, or items returned without authorization.
Please contact us on hardware service. On software tech support, please contact its manufacturer or developer.
Dealers Wanted! (worldwide)
To become our dealer or distributor, please contact: